Your IT department down the hall, introduced.

We believe IT should feel steady, predictable, and human. Our team focuses on practical solutions, clear communication, and long-term relationships.

We don’t oversell, overcomplicate, or disappear after the project is done. When you work with Rural Solutions, you get a small, accountable team that treats your business like it matters—because it does.

THOMAS DUKESHIRE
Owner
Technology Director

With over 20 years of hands-on experience in technology, my work began early and grew naturally into a career focused on helping small businesses succeed through practical, reliable IT solutions. What started as curiosity in grade school eventually became a business rooted in problem-solving, long-term thinking, and building systems that actually work for people. I focus on designing and implementing technology that is affordable, effective, and aligned with how organizations truly operate day to day.

  • I enjoy building a team and a company that values clarity, trust, and doing things the right way. Helping businesses feel confident in their technology — instead of frustrated or overwhelmed by it — is deeply rewarding. Rural Solutions allows us to take a thoughtful, relationship-driven approach where we act as a true extension of our clients’ teams.

  • Outside of work, I enjoy spending time with family, working on home projects, and exploring Vermont whenever I can. I also enjoy learning, planning, and building new ideas — whether that’s refining a process, improving a system, or thinking about what’s next for the business.

MELANY SOPHIA
AGRI DALSGÅRD
Operations Specialist

With an academic background in innovation, entrepreneurship, and service, I bring a systems-oriented and solutions-focused approach to supporting teams and clients. I have a strong interest in technology and a passion for creating structure, clarity, and efficiency in fast-moving environments. I’m naturally detail-oriented and love improving systems and processes, so things run more smoothly. Whether it’s supporting leadership, managing service workflows, or making sure nothing falls through the cracks, I care about creating clarity and making every day work easier for everyone involved.

  • I enjoy working with a team that values practical solutions and strong service. There’s something satisfying about helping things run well behind the scenes and knowing that it makes a difference for both the team and our clients.

  • Outside of work, I spend most of my time with my toddler and husband. I enjoy family life and being present for the little moments. I’ve also started several online projects over the years and enjoy building new ideas and finding better ways to serve people.

ALLEN NICHOLS
Technology Specialist

I came from the HVAC Control System world, where I was exposed to a unique field of technology. I then used this working knowledge and applied it to this field, focusing on Technology for Businesses. For the last 15+ years I have been involved in supporting technology for small businesses. I enjoy working in the technology field, but what I enjoy most is working with people and helping businesses reach their goals.

  • When we work to support businesses, I enjoy being part of their team. Sometimes tech can be overwhelming to business owners and staff. I enjoy trying to simplify and leverage tech to benefit the business, which will also benefit their clients.

  • I have lived in Vermont my whole life. I have always enjoyed the changing seasons, yes, even winter and snow! I really enjoy the outside activities that the changing seasons bring - biking, paddle boarding, snowshoeing, to name a few.

TYLER PRICE
Technology Specialist

With a strong interest in technology, systems, and problem-solving, I’ve built my career around helping organizations work more effectively through better tools, structure, business-oriented system design, automation, and support. My background includes hands-on technical support, systems/network engineering, documentation, process improvement, automation, and helping teams make sense of the systems they rely on every day. I enjoy work that brings order to complexity and helps create a more stable, predictable environment for both clients and internal teams.

  • I enjoy being part of a team that values practical solutions, strong service, and long-term relationships. Rural Solutions takes a thoughtful approach to technology, and I appreciate the opportunity to help build systems, documentation, automations, and support processes that make life easier for both our clients and our team.

  • Outside of work, I enjoy spending time with family, playing the drums, playing Dungeons and Dragons, and working on projects that let me improve systems or build something useful. I’m naturally drawn to problem-solving, organization, and finding better ways to make things work sustainably.

“The best IT support I’ve ever experienced—fast, responsive, and excellent communication.”

– Jeff, happy customer